Notification of the right of cancellation for contracts concluded off premises and distance contracts, with the exception of contracts for financial services
You have the right to cancel this contract within two weeks without giving reasons.
The cancellation deadline is two weeks from the date on which you or a third party to be named by you who is not the carrier took physical possession of the last goods.
To exercise your right of cancellation, you must inform us of your intent to cancel the contract at the following address:
Handeik & Ludwig GbR
Matthias & Bärbel Ludwig
Bökenförder Strasse 94
by means of an unequivocal declaration (e.g., with a letter sent by post, fax, or email). To do so, you may use the sample cancellation form attached, but its use is however not mandatory. You may also fill out and submit the sample cancellation form or any other unequivocal declaration electronically on our website at
If you make use of this opportunity, we will transmit a confirmation of the receipt of
such cancellation without delay (e.g., via email).
To meet the cancellation deadline, it is sufficient for you to send the notification that the right of cancellation is being exercised before the cancellation deadline expires.
Consequences of cancellation
If you cancel this contract, we are to reimburse you for all payments that we have received from you, including the carriage costs (with the exception of the additional costs incurred because you have chosen a delivery method that differs from the cheapest standard delivery offered by us), without delay and at latest within fourteen days as of the day on which the notification of your cancellation of this contract is received by us. We will use the same method of
payment for this reimbursement that you used for the original transaction, unless otherwise expressly agreed with you; in no cases will you be charged fees for this reimbursement. We may withhold the reimbursement until we have received the goods back or until you have demonstrated that you returned the goods, whichever point in time is earlier.
You are to return the goods to us without delay and, in any case, at latest within fourteen days as of the day on which you notify us of the cancellation of the contract. The deadline is met if you send the goods back before the period of fourteen days passes.
You bear the direct costs of returning the goods.
You only need to pay for any diminished value of the goods, if such deterioration in value is caused by unnecessary handling when inspecting the nature, characteristics, and functioning of the goods.